Return Policy - Photon Weddifly

Effective Date: [01.01.2024]

Introduction

Welcome to Photon Weddifly! We strive to provide our customers with the highest quality digital services, from photo selection software packages to providing online flipbook and bill book services. Our goal is to ensure that each customer has the best experience with our services, which are tailored to meet their specific needs.

Due to the nature of the services we offer, our return policy is unique in that we do not offer traditional returns or exchanges on any services provided. As our services are digital, intangible, and often customized to the client's specific requirements, the concept of a return or refund may not be applicable. However, we are committed to customer satisfaction, and in the event of an issue, we strive to offer appropriate solutions that align with our business values.

Non-Returnable Services

At Photon Weddifly, we offer a range of services, all of which are final and non-returnable. These include, but are not limited to:


We understand that investing in our services is significant, and our team works diligently to ensure every client receives the highest quality and satisfaction. Our goal is to ensure the best possible outcome for you and to avoid any dissatisfaction or issues before and after our services are delivered.


Exceptions to the Return Policy


Although we do not offer returns or refunds, we understand that there may be exceptional circumstances under which a customer may feel that the service provided does not meet the agreed expectations or is faulty. In such cases, we offer the following exceptions to our return policy:


How to Request Modifications or Resolution

If you are dissatisfied with any of the services provided by Photon Weddifly, or if you would like to request a modification to a delivered product, please follow the steps outlined below:

Customer Satisfaction Guarantee


At Photon Weddifly, we pride ourselves on delivering high-quality, customized services. While we do not offer returns or refunds, our customer satisfaction guarantee ensures that we are committed to resolving any issues you may have. Our team works tirelessly to ensure that all our services are delivered as promised, and we are committed to providing the best possible experience for our clients.

If you feel that your concerns have not been addressed adequately, we encourage you to reach out to us again. We value your feedback and are always looking for ways to improve our services.

Contact Us

If you have any questions or concerns regarding our return policy or if you need assistance with an order, please don't hesitate to contact us:

Email: info@weddifly.com

Phone: +91 9234178017

Address: Fraser Road, Patna, Bihar, INDIA